If you are in the market to hire a window installer to replace your vinyl windows, then one of the most important considerations is the company's reputation. After all, if the company has a bad name, you will not want to trust them with the integrity of your home and the correct installation of your windows.
Does the Company Specialize in Windows & Doors?
One of the best ways to ensure the reputation of a windows installer is to find out whether or not that particular installer actually specializes in windows and doors. For instance, a general contractor may have some basic knowledge of installing windows in a new build, but replacing vinyl windows is something else entirely. Unless the employees received special training to remove old windows and install new ones, steer clear and hire a specialized company to do the job.
Do They Get Good Reviews?
Something else you will want to do involves checking out what other people say about a company that you are considering. Bear in mind that all companies will have at least some negative reviews, so be sure to take them with a grain of salt. However, if a company has many poor reviews and very few good reports, you should avoid it. Never rely on reviews directly from the company's website as these are biased. Instead, visit third party sites or even ask for opinions on your Facebook page.
Are They Insured?
It is crucial that you hire a completely insured windows installation company. Otherwise, any mishaps that occur may be on your tab. For instance, if an insured window company accidentally cuts the window space too large, that company can pay to fix the issue. What's more, if they accidentally drop a window into an open space and break valuable items, they can pay for that, too. Otherwise, those losses may come out of your pocket, and you will have to take the company to court to try to recoup your money.
Do They Have a Guarantee or Warranty?
A company that offers no guarantee or warranty on their work has no real reason to do an outstanding job. They know they can just put the windows in, walk away, and never worry about it again. This should concern you. Always hire a company to replace your vinyl windows that will offer you a decent warranty and guarantee on their workmanship. This way, if you notice a leaky window later, or if one should break as the seasons change due to improper installation, you will not have to pay out of pocket.
Above all else, you should take the time to research how the company handles its customers in any situation. Find out about the company's overall customer service, and discover the ways in which it handles complaints. After all, the way a window installer deals with its customers says more about its reputation than anything else, and it ultimately dictates the type of experience you can expect.
We just wanted to write to say thanks because the window quality is great and your helpful craftsman and professional installers made the entire experience wonderful. We only wish we could have this experience with all of our renovation projects.
We recently moved to our new house and needed to do some repairs and renovations. Your company was recommended by our very pleased friends. The windows look amazing and the installation job Richard did was first class.
It’s not everyday that I take the time to email a contractor… but my wife insisted! You guys did a great job and you kept it quick and quiet. We’ve got a newborn who sleeps often and your man did a good job not waking her up. Cheers.
We had done our share of research before finally deciding to go with your company and we must say that EuroSeal really had the greatest value. Guess we can chalk it up to working with a manufacturer.
It is our pleasure to say thanks for a great job done by your company. Luke and his colleague did a lovely job and they were very well mannered. It was a pleasure having them around.
We especially appreciated the help of your craftsman in choosing the appropriate style and colour for our first home. In the end, the windows look beautiful and I’m extremely happy with how easy they are to clean.
We damaged one of the external hinges a month ago, and your company’s prompt and efficient handling of the service call was impressive! We appreciate how quickly your company sent over a representative to fix the problem.