If you are like most consumers, you probably take the time to research a windows replacement company thoroughly before you hire them for your projects. After all, hiring the cheapest company or the one who can get the job done the quickest is not always a good idea. Here are some things you should consider when you research these companies online.
Their Social Media Presence
Experts in marketing and social media claim that nearly 80% of consumers in North America regularly access one or more social networking accounts. Facebook is by far the most popular, followed up by Twitter. One of the best ways to learn more about a company's reputation in terms of windows replacement involves going to its Facebook profile and seeing how active it is, how many followers it has, and what sort of comments consumers leave behind. If that company regularly answers questions or engages with its audience, you can be sure that it cares about its clients and wants to provide only the best service.
Business Rating Websites
Websites like HomeStars can give you something of an idea about a Toronto window replacement company, and many consumers rely on the BBB (Better Business Bureau) website to tell them what they need to know. Although these sites are fantastic, and they certainly provide a lot of information, you cannot go by what they say alone. Both of these focus only on certain aspects of running a business. For instance, HomeStars is nothing more than a collection of reviews, and it is all too easy to call up friends and family to ask them to write a decent review for you. The BBB, on the other hand, relies on financial contribution more than actual complaints.
Research the Products
A common mistake that homeowners make when they research a windows replacement company online is failing to research the actual products themselves. After all, a windows company may very well have the friendliest, fastest, and cheapest installation service in all of Canada. What difference does that make if they sell low-quality products without warranties against defects in workmanship or materials? Be sure that you fully understand what brand and type of windows a company uses, and make sure that either the company or the window manufacturer – preferably both – provide some kind of warranty to protect you.
Their Insurance and Legal Claims
Finally, it is important to make sure that a company is bonded and insured before scheduling Toronto window replacement. If something happens to your home, you should not have to foot the bill. Although most professional window installers take precautions to care for your home, accidents can and do happen. This is why insurance is so very important within the industry. You should not have to pay for a mistake that your window replacement company makes while getting the job done.
Checking your window replacement company's reputation online is a great idea, but remember that you should take everything you see and read on the internet with a grain of salt. If you have questions about a company and the methods they use to replace windows, contact them directly. This can provide you with additional peace of mind.
We just wanted to write to say thanks because the window quality is great and your helpful craftsman and professional installers made the entire experience wonderful. We only wish we could have this experience with all of our renovation projects.
We recently moved to our new house and needed to do some repairs and renovations. Your company was recommended by our very pleased friends. The windows look amazing and the installation job Richard did was first class.
It’s not everyday that I take the time to email a contractor… but my wife insisted! You guys did a great job and you kept it quick and quiet. We’ve got a newborn who sleeps often and your man did a good job not waking her up. Cheers.
We had done our share of research before finally deciding to go with your company and we must say that EuroSeal really had the greatest value. Guess we can chalk it up to working with a manufacturer.
It is our pleasure to say thanks for a great job done by your company. Luke and his colleague did a lovely job and they were very well mannered. It was a pleasure having them around.
We especially appreciated the help of your craftsman in choosing the appropriate style and colour for our first home. In the end, the windows look beautiful and I’m extremely happy with how easy they are to clean.
We damaged one of the external hinges a month ago, and your company’s prompt and efficient handling of the service call was impressive! We appreciate how quickly your company sent over a representative to fix the problem.